SimpleHelp · SimpleHelp · SimpleHelp Path Traversal Vulnerability
Verdict
Patch soon · actively exploited, not reachable unauthenticated from the internet, and in the top 1% of CVEs by near-term exploitation probability
Added to CISA KEV 2026-04-24 · exploited in the wild for 156 days · used in ransomware campaigns
CVSS 7.2 HIGH. The score is a summary; these three components are the part that decides whether something scanning the internet can use it.
| Attack vector | networkreachable over the network, with no local access needed |
|---|---|
| Privileges required | highneeds elevated privileges before it can be used |
| User interaction | nonecan be triggered with nobody interacting with the page or request |
| Base vector | CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H |
| Weakness | CWE-59 |
This describes the vulnerability. It says nothing about whether your systems run it.
EPSS puts the probability of exploitation in the next 30 days at 0.6466, which places it in the top 1% of all tracked CVEs. The percentile is the more useful half: 0.18 in absolute terms sounds low until you know most of the internet-facing software in the world scores under that.
| EPSS probability | 0.6466 |
|---|---|
| Percentile | 0.992 — top 1% |
| Added to KEV | 2026-04-24 |
|---|---|
| Days exploited | 156 |
| Federal remediation due | not set |
| Ransomware use | known to be used in ransomware campaigns |
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.